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Support Plans

Monthly PC Tech Support PLAN

The only service plan to give you total peace of mind.

OnSite IT Support will provide comprehensive support for set-up, install, diagnostic and repair for your PC, Servers and all connected devices. With a low monthly fee for tech support you get complete access to premium services that delivers on an "as needed" bases. OnSite outsourcing service provides small businesses (5-50 users) in Allen County with a comprehensive solution that enables business owners to concentrate more on growing their business and worrying less about IT conflicts.

OnSite offers the most comprehensive support plan for PC's, Servers, connected devices like Printers, Scanners, Routers, and Mobile Devices, and over 100 software applications. Prompt tech support for a fast and affordable solution.

Just give us the green light to remotely access your computer through the Internet and OnSite will help resolve your most challenging technology issues. What can't be resolved remotely can be resolved on-site/on-location. 

Call Randy to get the most comprehensive PC tech support plan today.

Scope of Service

Tech support with our Monthly Plan includes:

  • PC tech support at one-flat-rate.
  • Total IT Security - antivirus, SPAM filtering, antispyware, web content filtering.
  • Onsite and Remote
  • 24/7 Help Desk Support with a 60 minute guaranteed response.
  • New technology guidance and consulting.

Monthly Subscription Plan

Comprehensive support for your PC, Servers, Network devices, peripherals and software application support including:

  • Diagnostic & repair of your hardware issues.
  • Troubleshooting software errors on location or remotely.
  • Updating drivers and security to protect against online threats.
  • Optimize network speed.
  • Email, File, and Database Server Maintenance.
  • Many more services available!

Complete access to tech support all year around at an affordable price.

 

 


Per Incident

We provide a "Per Incident" service as well. OnSite IT Support provides expert solutions for Blue Screen problems, Spyware removal, Virus removal, optimizing slow computers, Setup, Configuration and Troubleshooting of Computer, servers and lots more! See "Per Incident" Menu.

Smart Solutions

When issues cannot be fixed remotely or you just need a Technician on location, OnSite IT Support is just a phone call away. You get a dependable professional that you can count on who can come to your office if you need help with an IT issue. You'll get a prompt response every time. With OnSite IT Support you get the option and convenience of getting remote help or the personal touch of on-site support..